Unilever Hiring:- Unilever is inviting applications for multiple positions including Customer Service Officer and Assistant HR Manager, available in both Work From Home and Work From Office formats. Interested and eligible candidates are encouraged to apply on or before 12th August 2025 (tentative closing date).
Below are the complete details regarding Unilever’s latest job openings, including salary, eligibility criteria, application process, and selection method.
Unilever Hiring Job Title: Customer Service Officer
Department: Customer Development – Sales
Location: Jabalpur, Madhya Pradesh
Industry: FMCG – Ice Cream Division
Job Type: Full-Time | Field Sales | #LI-Remote
About Us: Unilever Ice Cream – Life Tastes Better with Ice Cream
Unilever Ice Cream is the world’s largest ice cream company with a rich legacy of over a century. Home to iconic brands like Magnum, Wall’s, and Ben & Jerry’s, we operate in 60+ countries and generate over €8 billion in annual revenue. Our mission is to deliver delightful, sustainable, and indulgent ice cream experiences that spark joy and create unforgettable moments.
Unilever Hiring Role Overview:
We’re looking for a Customer Service Officer to drive sales and distribution in the assigned territory of Jabalpur. The role involves managing retail partners, optimizing distribution, and enhancing customer relationships while meeting sales targets.
Unilever Hiring Key Responsibilities:
- Achieve monthly and annual sales targets through personal visits and salesforce management.
- Manage channel sales activities across general trade.
- Improve customer satisfaction and market share through efficient service delivery.
- Handle distributor (RS) appointments, training, and performance management.
- Monitor and respond to competitor activities within the assigned territory.
- Execute local brand promotions and marketing activities in coordination with the leadership team.
- Analyze ROI and profitability of channel partners.
- Ensure effective market coverage and customer engagement.
Unilever Hiring Candidate Requirements:
- Education: Full-time Graduation (Bachelor’s degree mandatory).
- Experience: 2 to 4 years in Channel Sales / General Trade.
- Strong experience in ROI calculation, distributor handling, and territory management.
- Proficient in retail sales execution, RS appointment, and sales forecasting.
- Ability to conduct promotional events and drive field activation.
- Excellent communication skills in English and local language (Hindi preferred).
- Familiarity with sales reporting tools and route-to-market strategies.
Why Join Us?
At Unilever Ice Cream, we don’t just sell products—we craft experiences. You’ll be part of a passionate team that turns simple moments into joyful memories while growing in one of the most dynamic FMCG categories.
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