Wipro hiring for
Customer Service Representative positions. This is a hybrid work opportunity (both work-from-home and in-office), and all eligible and interested candidates are encouraged to apply by
14th August 2025 .
📝 NIIT – Job Opportunity (Night Shift | Voice Process)
Category Details
📍 Location Airoli, Mumbai
💼 Job Title Customer Service Specialist – HRO (Voice Support)
💰 Compensation ₹2.4 LPA
🕘 Work Hours Evening/Night Shift Only
🚗 Transportation One-way cab facility available
🧑🎓 Education Graduates (B.Com, B.A., BBA, B.Ed, B.Sc, BCA, BAMS, BMS)
🆕 Experience Level Freshers are encouraged to apply
🗣️ Skills Required Strong verbal communication, basic computer knowledge
📌 Wipro Hiring Important Notes
❗ Criteria
✔️ Status
Comfortable with voice-based support
Required
Willing to work in night shifts
Mandatory
Role Type
Voice Process Only
📋 Wipro Hiring Job Responsibilities
🔹 Task Areas
📝 Description
Customer Support
Answer and resolve queries via phone
Accuracy & Timeliness
Provide precise information within the given timeframes
First Call Resolution (FCR)
Strive to resolve issues in the initial interaction
Documentation
Properly record all customer interactions
📬 How to Apply
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